Intake Process

When calling into Child and Adolescent Behavioral Health (C&A), we understand that your family may be going through a difficult experience. If your child is suffering from depression, anxiety or stress, we can help find the right treatment to support those needs. As a parent/legal guardian, you will be involved with the intake process every step of the way.

Once the family takes the first step to call into one of our four offices (Shipley in Canton, Belden, Alliance and Plain Community), the intake person will gather initial information about your family and discuss the specific issue your child/family is experiencing. During this time, an appointment will also be scheduled. At the time of the appointment, basic information needs to be supplied:

  • Child’s name
  • Social security card
  • Birth certificate
  • Proof of your family’s household income

Depending on the household income, the agency may be able to find financial assistance to help with treatment expenses. We can also help if transportation is an issue. If you forget to bring the child’s social security card or birth certificate, we will continue with the assessment appointment but each must be delivered during the next visit. Also, if applicable, custody papers must be provided. C&A permits one visit and then we need to see documentation. At the first visit, a legal guardian must sign a permission form for C&A to treat the child.

After the necessary paperwork and information is provided, an assessor will lead the assessment. The assessment will take approximately 90 minutes and will include the child and their legal guardian. At the appointment, you will learn more about the types of treatments and programs we provide. Depending on family circumstances, your child will be placed with a permanent clinician within 14 days.

For more information, call 330-433-6075.

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